Quality & Improvement Advisor
Job No:
ELD1658
Location:
Eastwood
Join Eldercare as a Quality & Improvement Advisor
Type: Full Time Fixed Term until April 2027 (part time neg.)
At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care.
At Eldercare, we are committed to delivering exceptional care and support to older South Australians. As one of the state’s leading not-for-profit aged care providers, we foster a compassionate and inclusive work environment where every team member is valued.
By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement. With a strong focus on learning and development, we’ll support you as you grow your career.
About the Role
As a Quality & Improvement Advisor, you will play a key role in ensuring Eldercare continues to deliver safe, high‑quality care and meaningful experiences for residents across our aged care homes. Working closely with site leaders, clinical teams, and the broader Governance, Risk and Compliance function, you will support the monitoring of care delivery, evaluate compliance with the Aged Care Quality Standards, and drive continuous improvement across our sites.
Your work will span routine quality audits, targeted monitoring activities, feedback and incident analysis, and the maintenance of various site Continuous Improvement Plans. You will partner with staff and residents to strengthen engagement in quality initiatives and champion a culture where person centred care, continuous improvement, and excellence are at the core of everyday practice.
This is a hands‑on, relationship‑focused role that requires regular travel to Eldercare sites and active participation in resident forums, operational meetings, and compliance activities. You will contribute to quality reporting, support regulatory audits, and collaborate across teams to ensure Eldercare consistently meets - and strives to exceed - industry standards.
What You Will Bring
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Experience in quality, compliance, or governance (ideally in aged care or community health).
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Strong communication and relationship‑building skills across diverse groups.
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Solid administrative and digital skills, including confident use of Excel.
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Ability to analyse feedback/data to identify risks and improvement opportunities.
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Strong organisation, judgement, and the ability to work independently and in a team.
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Understanding of the Aged Care Act, Aged Care Quality Standards and the Aged Care regulatory environment.
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Current driver’s licence.
Why Choose Eldercare?
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Be part of a purpose-driven organisation that values compassion and community
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Salary packaging options to increase your take-home pay
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Ongoing training and development opportunities
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Work in modern facilities with on-site parking
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Enjoy the variety of working across different locations
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Join a team that feels more like family
Ready to Join Us?
To read the Job and Person Specification click here.
To apply for this role, please click the apply button and for more information, please contact Kerry Constantine, Quality & Compliance Manager at kerry.constantine@eldercare.net.au
Applications close 6pm Tuesday 10th February, however, applications will be considered as they are received and interviews may commence immediately.
To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.
Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.
Eldercare encourages respectful relationships and does not accept any form of gender-based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.
All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
