Resident Admissions Coordinator

Eldercare is a leading not-for-profit aged care provider in South Australia with 1800 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care.

Eldercare has an exciting opportunity for a Resident Admissions Coordinator: 

• Eastwood 
• Permanent Full-Time role 
• Support individuals and their families with their journey into residential care

You will be responsible for the accurate and prompt processing of residential enquiries and applications, ensuring the delivery of exceptional customer service through liaison with internal and external customers. With exceptional interpersonal skills, you will support applicants entering aged care at Eldercare by connecting them to appropriate vacancies that arise and assisting them with the admissions process. Pursuing best practice and continuous improvement will enable you to ensure the Admissions function operates in an effective and efficient manner. 

To be successful in this role, you will have: 

• previous experience working with people in a health-related field, preferably aged-care
• a customer-focused mindset that strives to deliver exceptional service every time 
• excellent communication and interpersonal skills, with the ability to listen to and empathise with applicants
• sound organisational and time management skills that enable you to manage competing demands
• a results-driven work ethic that seeks continuous improvement 

If you want to join our inspiring team, we can offer you:

• attractive staff benefits such as salary sacrificing
• an opportunity to contribute to the care and quality of life for our residents
• great team environment with variety in the role
• onsite parking

Eldercare encourage you to apply if you are a committed and results-driven individual who is passionate about delivering high-quality outcomes whilst modelling the behaviours underpinning Eldercare's values of respect, accountability and connection.

To view the Job and Person Specification for this role please click HERE.

Applications close 9.00am Monday 4th November 2024

To work for Eldercare, you are required to hold an acceptable National Police Clearance and working with vulnerable people clearance as specified by NDIS.  You will also be required to comply with relevant vaccination requirements as per Eldercare policy with included vaccination for both seasonal influenza and COVID-19.

As per Eldercare’s Employee Immunisation Policy, all Eldercare employees are required to:

• Be vaccinated against seasonal influenza by no later than 1 June each year
• Be vaccinated against COVID-19 as per current ATAGI guidelines 

Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe.

Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.

Eldercare is proud to provide a smoke-free environment across all sites.