Site Operations Manager

Eldercare offers a rare opportunity for a Site Operations Manager to drive extraordinary outcomes within a premium state of the art residential care environment. 

• Leading Aged Care Provider in SA
• Senior Leadership Opportunity
• Leading a values driven and passionate team

Eldercare is one of South Australia’s largest and most experienced not-for-profit aged care providers, with 1200 residents across 13 age care sites. With a strong, focused leadership group, a strong organisational purpose and clear strategic directions, Eldercare strives for constant improvement and innovation in our practice. Core values of respect, accountability and connection are evident in both the care of residents and the interactions between staff of all levels.

Eldercare has a key leadership vacancy available for a Site Operations Manager for our brand new state of the art site, located in the inner city suburb of Goodwood. Reporting to the General Manager Residential Care, The Site Operations Manager is responsible for ensuring the provision of quality person-centred care, services and programs at the site while maintaining efficient use of resources and legislative compliance.  Well supported by a Clinical Care Manager, senior Registered Nurses and professional multi-disciplinary leaders, and with strong head office infrastructure and support, the Site Operations Manager will lead a team of over 150 staff delivering services to 100 residents. The site is bespoke and accommodates residents in both general residential aged care and a dedicated Memory Support Unit.

The Site Operations Manager that Eldercare is seeking will have a strong background in managing a variety of functions within an aged care setting including quality of care, clinical outcomes, human resource management, financial results, hospitality services and employee and consumer engagement. 

Essential to the success of this role will be the ability to build strong relationships with key stakeholders including residents, families, site staff, and other Eldercare staff.  Sound business acumen and the ability to closely manage budgets and KPIs will be essential to success in this role, as will a sound understanding and knowledge of current and emerging issues affecting the aged care sector applicable to the site.

To be successful in this role, you will hold both AHPRA registration as a health professional and formal leadership qualifications, allowing you to bring a system focus while maintaining a clinical perspective. Strong leadership capabilities, with the ability to lead and mentor a team and drive continuous improvement, will be required. You will also bring current knowledge of the legislative and compliance framework within which residential aged care services operate, aged care funding models, and an understanding of the challenges relevant to the industry.

To learn more about this opportunity, please contact Caz Parker, HR Consultant on 0420 731 344.

To view the Job & Person specification for this position, please click here

Applications close 9:00am Monday 23rd September 2024. 

Applications open to candidates Australia-wide; relocation assistance available if required.

To work for Eldercare, you are required to hold an acceptable National Police Clearance and working with vulnerable people clearance as specified by NDIS.  You will also be required to comply with relevant vaccination requirements as per Eldercare policy with included vaccination for both seasonal influenza and COVID-19.

As per Eldercare’s Employee Immunisation Policy, all Eldercare employees are required to:

• Be vaccinated against seasonal influenza by no later than 1 June each year
• Be vaccinated against COVID-19 as per current ATAGI guidelines

Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe.

Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.