Roster Support Officer

Eldercare is a leading not-for-profit aged care provider in South Australia with 1800 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care.

About the role:

• Conveniently located in Eastwood with onsite parking
• Casual position
• A pivotal role that ensures our sites are staffed to provide resident-centred care

We are seeking a Roster Support Officer with extensive administration experience to hit the ground running. You will be responsible for taking unplanned leaves calls from staff, processing their leave and finding coverage for the now vacant shift. You will prepare and distribute daily work schedules/allocation sheets to senior site management that clearly details the days staffing plan. In partnership with the site managers you will monitor critical unfilled shifts and work with them to develop solutions that sometimes require out of the box thinking. 

To be successful in this role, you will have: 

• Extensive administration experience in a similar fast paced role
• Strong time management and organisational skills with the ability to assess, prioritise and deliver to the needs of multiple stakeholders
• Well-developed written and oral communication skills with demonstrated negotiation skills
• Excellent interpersonal skills with the ability to develop relationships and liaise with a wide range of internal and external stakeholders at all levels

If you want to join our inspiring team, we can offer you:

• Attractive staff benefits such as salary sacrificing
• An opportunity to contribute to the care and quality of life for our residents
• Great team environment with variety in the role

Eldercare encourages you to apply if you are a committed and results-driven individual who is passionate about delivering high-quality outcomes whilst modelling the behaviours underpinning Eldercare's values of respect, accountability and connection.

Please contact Daniel Fleming, General Manager Service Resourcing at daniel.fleming@eldercare.net.au to learn more about this opportunity.

To view the Job and Person Specification for this role please click here

Applications close 9am Friday 26th April 2024.

We will be assessing applications and begin the interview process throughout the advertising period, so do not hesitate in submitting your application!  

To work for Eldercare, you are required to have a police clearance valid for working in aged care (vulnerable) and clearance needs to be less than 12 months since date of issue.

As per Eldercare’s Employee Immunisation Policy, all Eldercare employees are required to:

• Be vaccinated against seasonal influenza by no later than 1 June each year
• Be vaccinated against COVID-19 as per current ATAGI guidelines

Exemptions on a temporary or permanent basis can only be approved by Eldercare’s Chief Executive. 

Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe.

Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.

Eldercare is proud to provide a smoke-free environment across all sites.