Continuous Improvement Consultant

We are looking for an experienced Continuous Improvement Consultant to build strong relationships with staff and residents.

Eldercare is a leading not-for-profit aged care provider in South Australia with an excess of 1600 employees.  Our workplace culture embraces teamwork, innovation, and a dedication to our purpose of delivering peace of mind with our care.

Eldercare now has an exciting opportunity for an experienced Continuous Improvement Consultant to join the team. This is a full-time position that facilitates improvements across our metropolitan Adelaide and Adelaide Hills facilities.

To deliver a quality service in this role you will:

• Coordinate, promote and facilitate Eldercare’s Continuous Improvement Program
• Assist in quality surveys, audits and accreditation preparation
• Manage feedback and complaints from a range of stakeholders
• Prepare regular reports to operational and corporate divisions

To be successful in this role, you will have:

• Experience with facilitating and promoting continuous improvement of current processes and procedures (desirable)
• Knowledge of and/or experience within the aged care residential environment (desirable)
• Ability to support, encourage, motivate and influence others and be a positive role model
• Advanced interpersonal and communication skills with the ability to develop strong professional relationships
• A current driver’s licence to enable travel to Eldercare sites in both suburban and country locations

If you want to join our inspiring team, we can offer you:

• Attractive staff benefits such as salary sacrificing
• An opportunity to contribute to the care and quality of life for our residents
• Great team environment with variety in the role
• Ongoing professional development in a caring environment

To view the Job and Person Specification for the Continuous Improvement Consultant position, please click here

Eldercare encourages you to apply if you are a committed and results-driven individual who is passionate about delivering high-quality outcomes whilst modelling the behaviours underpinning Eldercare's values of respect, accountability and connection.

Please contact Chris Haines, Accreditation and Quality Coordinator on 0481 003 565 to learn more about this opportunity.

To work for Eldercare, you are required to have a police clearance valid for working in aged care (unsupervised contact with vulnerable people) and the clearance needs to be less than 12 months since date of issue.

As per Eldercare’s Employee Immunisation Policy, all Eldercare employees are required to:

• Be vaccinated against seasonal influenza by no later than 1 June each year
• Be vaccinated against COVID-19 as per current ATAGI guidelines

Exemptions on a temporary or permanent basis can only be approved by Eldercare’s Chief Executive. 

Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe.

Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.

Eldercare is proud to provide a smoke-free environment across all sites.